Marketing Team
Mark W. MarshburnVice-President, Marketing
Kara Faust
Senior Customer Account Representative
Michelle Mauney-Lowery
Customer Account Representative
Barbara Kohler
Customer Account Representative
Betsy Mapes
Customer Account Representative
Mark W. Marshburn
Vice President, Marketing
(Wake Forest, NC)
Mark earned a BA degree in Business Economics from North Carolina State University in 1985. His employment history includes eight years in personal and business financial consulting with a financial securities firm and three years in departmental supervision and management at UNC Hospitals in Chapel Hill. As Vice President of Marketing, Mark now works closely with the rehabilitation community to ensure quality case management services and unsurpassed customer satisfaction. Mark and his wife, Carla, live in Wake Forest with their three children, Patrick, Caroline and Sydney.
Vice President, Marketing
(Wake Forest, NC)
Mark earned a BA degree in Business Economics from North Carolina State University in 1985. His employment history includes eight years in personal and business financial consulting with a financial securities firm and three years in departmental supervision and management at UNC Hospitals in Chapel Hill. As Vice President of Marketing, Mark now works closely with the rehabilitation community to ensure quality case management services and unsurpassed customer satisfaction. Mark and his wife, Carla, live in Wake Forest with their three children, Patrick, Caroline and Sydney.
Kara Faust
Senior Customer Account Representative
(Gastonia, NC)
Kara received her Bachelor of Arts degree in Psychology from Belmont Abbey College in Belmont, North Carolina. She has been employed in the field of rehabilitation for ten years, with a concentration in placement. Kara has been employed with CCM since 1999. She now works closely with the rehabilitation community providing outstanding customer service. Kara and her husband, Keith, live in Gastonia with their daughter, Rebecca and son, Aiden.
Senior Customer Account Representative
(Gastonia, NC)
Kara received her Bachelor of Arts degree in Psychology from Belmont Abbey College in Belmont, North Carolina. She has been employed in the field of rehabilitation for ten years, with a concentration in placement. Kara has been employed with CCM since 1999. She now works closely with the rehabilitation community providing outstanding customer service. Kara and her husband, Keith, live in Gastonia with their daughter, Rebecca and son, Aiden.
Michelle Mauney-Lowery, BA
Customer Account Representative
(Charlotte, NC)
Michelle earned a Bachelor of Arts Degree in Business Administration from Belmont Abbey College in Belmont, North Carolina. Her employment history includes two years in public relations and six years in marketing for a non-profit organization. She now works closely with the rehabilitation community providing outstanding customer service. Michelle and her husband, Jonathan, live in Charlotte with their daughter, Hannah.
Customer Account Representative
(Charlotte, NC)
Michelle earned a Bachelor of Arts Degree in Business Administration from Belmont Abbey College in Belmont, North Carolina. Her employment history includes two years in public relations and six years in marketing for a non-profit organization. She now works closely with the rehabilitation community providing outstanding customer service. Michelle and her husband, Jonathan, live in Charlotte with their daughter, Hannah.
Barbara Kohler, MS, CRC, LPC
Customer Account Representative
(Greenville, NC)
Barbara earned a Master of Science Degree in Rehabilitation Counseling from East Carolina University in Greenville, NC. She has provided vocational services as a vocational Case Manager since 1995, and has served both the public and private sector. She has additional experience in personnel benefits administration including long and short term disability and worker's compensation. Barbara has experience providing a wide array of vocational case management services, expert testimony, Critical Incident Stress Debriefing and assessments for litigation purposes. Barbara is a member of IARP (International Association of Rehabilitation Professionals) as well as LPCANC (Licensed Professional Counselors Association of North Carolina).
Customer Account Representative
(Greenville, NC)
Barbara earned a Master of Science Degree in Rehabilitation Counseling from East Carolina University in Greenville, NC. She has provided vocational services as a vocational Case Manager since 1995, and has served both the public and private sector. She has additional experience in personnel benefits administration including long and short term disability and worker's compensation. Barbara has experience providing a wide array of vocational case management services, expert testimony, Critical Incident Stress Debriefing and assessments for litigation purposes. Barbara is a member of IARP (International Association of Rehabilitation Professionals) as well as LPCANC (Licensed Professional Counselors Association of North Carolina).
Betsy Mapes
Customer Account Representative
(Charlotte, NC)
Betsy graduated with a Bachelor of Science in Business Management from Appalachian State University in 1988. She has spent her twenty year career in the workers' compensation industry beginning with five years as a claims adjuster and the remaining time in case management and cost containment marketing and consulting in North and South Carolina. She has been involved in the Palmetto RIMS chapter and Conference Planning Committee as well as NC and SC Kids Chance fundraising efforts. She has also served on the SC Medical Conference planning committee. She is a small business owner and is involved in several business networking groups as well as serving on the Board of Directors for New Leaf Foundation. Betsy enjoys singing and performing in local venues and mostly enjoys spending time with her husband Chris, and sons Philip and Evan.
Customer Account Representative
(Charlotte, NC)
Betsy graduated with a Bachelor of Science in Business Management from Appalachian State University in 1988. She has spent her twenty year career in the workers' compensation industry beginning with five years as a claims adjuster and the remaining time in case management and cost containment marketing and consulting in North and South Carolina. She has been involved in the Palmetto RIMS chapter and Conference Planning Committee as well as NC and SC Kids Chance fundraising efforts. She has also served on the SC Medical Conference planning committee. She is a small business owner and is involved in several business networking groups as well as serving on the Board of Directors for New Leaf Foundation. Betsy enjoys singing and performing in local venues and mostly enjoys spending time with her husband Chris, and sons Philip and Evan.