Your partner in ensuring the highest level of care.
Services Available from Carolina Case Management
Medical Case Management
Our field case managers support injured workers by attending medical appointments, coordinating care and return-to-work plans, communicating with employers, and keeping all parties informed to ensure effective claims resolution.
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Telephonic Case Management
Our telephonic case management provides short-term intervention (typically 30–90 days) for workers’ compensation claims, coordinating care, return-to-work plans, and communication with all parties, while customizing support based on injury severity and claim needs to ensure effective resolution.
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Vocational Case Management
In addition to medical and vocational case management, CCM provides customized services to support workers’ compensation, disability, general liability, and family law cases.
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Specialized Services
In addition to medical and vocational case management, CCM offers many unique and customized services to support workers’ compensation, long-and-short term disability and general liability of insurance, and family law litigation.
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CE Courses
To help licensed adjusters stay sharp and earn continuing education credits, we offer courses focused on medical and vocational case management in workers’ compensation claims.
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Find a Case Manager
Find a CCM case manager in North Carolina, South Carolina, Virginia, or Georgia.
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CCM offers local and nationwide case management services to insurers and self-insured employers. Our case management and administrative staff are highly trained and qualified to provide our clients with services that can minimize costs.
Why Choose Us?
Learn what makes us different from the rest.
Trustworthy & Experienced
With over 30 years in the business, we've proven we're here for the long run. At CCM, we offer expertise, professionalism, and expedited case resolution.
Case Managers in the Field
A significant number of our Case Managers are right in the field for personal interactions.
A Culture of Family
We are a family-owned and centric-business. We care for our employees and strive to not only improve our team skills, but also contribute to our community!
Trusted Community Members
Submit a Referral
We strive to provide high quality case management services designed to facilitate case resolution. With all referrals, we are committed to providing the highest level of case management services and managing the process from inception to case resolution.
Want to Join Our Team?
At CCM, we’re always on the lookout for talented and hardworking individuals to join our team. There are always different openings available. If you think that you or someone you know would be a good fit for a position at Carolina Case Management, please let us know.
Testimonials
See directly from our clients why they keep coming back year after year.
"Discovery Insurance Company has been doing business with Carolina Case Management since their establishment in 1995. Throughout their growth the one thing that has remained constant is their superior service… read more
"As a claims professional of over 20 years, I’ve had the privilege to work with Carolina Case Management since its inception. The services they provide greatly assist me in managing… read more
"I thank you for helping [the client] in spite of the difficulties. It has been more than 8 years since he was injured and he has been through a great… read more
"We have already received feedback that [the clients] are indicating that you have been so much help to them, and they feel like you care about their treatment and how… read more
"I always say I have the BEST nurses in the world with Carolina Case Management-- the work they do is the absolute best."
"As I sit and reflect on all the years you have walked alongside me as my caseworker and nurse, my heart is full of gratitude. Thank you for your unwavering… read more
"Thank you for all your work on this file. You were such a bright spot for the client and really helped her finally move along in her recovery. We hope… read more