Meet our office support team

Our office support team provides essential administrative support for our professional staff of medical and vocational case managers. Click their name below to learn about their personal history, qualifications, and experience.

Heather Mills

Office Manager
Raleigh, NC
Heather Mills
Office Manager
Raleigh, NC

Heather graduated from Appalachian State University in 1989 with a BSBA in Hospitality Management. She worked as a sales manager at the Doubletree Guest Suites in RTP after college until she had her second child. For the next 10 years, Heather held a variety of jobs including childcare provider, seamstress, realtor and small business owner until she found her way to CCM in 2008. Heather has two adult children, Chandler and Jack, and a wonderful husband, Cam. She enjoys playing tennis in her free time.

Pam Barefoot

Adminstrative Assistant
Raleigh, NC
Pam Barefoot
Adminstrative Assistant
Raleigh, NC

Pam graduated from Garner Senior High School before going on to attend Hardbarger Business College. She then went to work at Memorex Telex for 13 years and The Body Shop for 14 years before coming to work at CCM in 2007. In her spare time, Pam enjoys watching Hallmark movies, going to the beach and pool, and shag dancing.

Casey Blackburn

Finance Coordinator
Youngsville, NC
Casey Blackburn
Finance Coordinator
Youngsville, NC

Casey has been with CCM since 2001. She previously worked at EDS (Electronic Data Systems) for 10 years programming POS (point of sale machines you now use at the grocery store). Casey has an active son, Kaden, and a hunter husband, Kevin. In her spare time, she enjoys being on the ball field as a baseball mom and loves NFL football season.

Kristen DeCain

Community Relations Liaison
Raleigh, NC
Kristen DeCain
Community Relations Liaison
Raleigh, NC

Kristen received her BA in Sociology from UNC-Greensboro. After graduating, she worked as an elementary school TA for four years before joining CCM in 2017. In her spare time, Kristen enjoys traveling, reading, and spending time with family.

Josh Hines

Customer Service Representative
Raleigh, NC
Josh Hines
Customer Service Representative
Raleigh, NC

Josh received his Bachelor’s Degree from NC State University, where he pursued a double major in communications and film. He worked as a video editor for a private investigations company before coming to work for CCM in 2013. In his spare time, Josh enjoys cooking, brewing his own beer, watching sports, and spending time with his family.

Valerie Knox

Adminstrative Assistant
Raleigh, NC
Valerie Knox
Adminstrative Assistant
Raleigh, NC

Valerie has been with CCM since 2016. Before that, she worked at Blue Cross Blue Shield as a claims processor. In her spare time, Valerie enjoys spending time with her two sons, Donte and Zion, and her two granddaughters. She also enjoys spending time with her family in Myrtle Beach.

Sarah Lewis

Adminstrative Assistant
Raleigh, NC
Sarah Lewis
Adminstrative Assistant
Raleigh, NC

Sarah received her BA in Psychology from UNC-Chapel Hill in 2014 where she spent 2 years working in research. After graduation, she worked as a high school EC teacher before moving to Raleigh and joining CCM in 2016. Sarah provides administrative support to case managers throughout North and South Carolina. In her spare time, Sarah enjoys traveling and hiking.

Terri McCorquadale

Adminstrative Assistant
Wendell, NC
Terri McCorquadale
Adminstrative Assistant
Wendell, NC

Terri has been with CCM since 2005. Before that, she worked at Equifax and a national case management provider. In her spare time, she enjoys gardening and going to antique car shows and antique stores with her husband.

Amanda Singoga

Administrative Assistant
Zebulon, NC
Amanda Singoga
Administrative Assistant
Zebulon, NC

Amanda is originally from the Metro Detroit area of Michigan where she attended Oakland University and received her Bachelor’s Degree in Sociology.  In 2004, she moved to Raleigh where she began a career as a property and casualty insurance underwriter.  In 2018, she decided it was time for a change and made the move to join CCM.  She resides in Zebulon with her dog Jake and in her spare time, she enjoys reading, traveling and following Detroit sports teams.

Angela Smith

Administrative Assistant
Raleigh, NC
Angela Smith
Administrative Assistant
Raleigh, NC

Angela graduated with an Associate Degree in Office Administration from Fanshawe College in Ontario, Canada in 1998. After receiving her degree, she moved to North Carolina to be near family. She worked for Concentra Managed Care for a few years before coming to work at CCM in 2001. Angela lives in Raleigh with her two cats Jazzy and Orrie. In her spare time, she enjoys reading, working out, dining out, and watching true crime television.

Mindy Wilkie

Administrative Assistant
Wake Forest, NC
Mindy Wilkie
Administrative Assistant
Wake Forest, NC

Mindy is a graduate of Appalachian State University in Boone, NC. She worked in the purchasing department for Comer, Inc in Charlotte before moving to Wake Forest in 2004 and coming to work for CCM. Mindy is married and has one daughter, Hannah, who lives in Charlotte. In her spare time, Mindy enjoys live music, festivals, gardening, volunteering, and spending time with her family and friends.

Carolina Case Management & Rehabilitation Services, Inc., Medical Business Administration, Raleigh, NC