We are advocates for injured workers and experts at managing information and communication. Here’s what the population we serve has to say about their experience with us.

Attention to Detail and Thoroughness

“I just wanted to drop you a quick message to say yet again how much I appreciate your staff and most particularly, Denise Simpson. This is a tough case… Denise worked tirelessly to help coordinate [the client’s] discharge and arrange home health services which has been challenging to say the least. I am deeply impressed by her calm, patient and persistent manner. I also commend her attention to detail and thoroughness. Denise is an asset to your organization and is part of the reason I look forward to doing business with CCM.”

Adjuster, Ahold Delhaize USA

Superior service and ability to facilitate case resolution

Discovery Insurance Company has been doing business with Carolina Case Management since their establishment in 1995. Throughout their growth the one thing that has remained constant is their superior service and ability to facilitate case resolution while satisfying both the injured worker and the insurer. They have amassed an impressive team of proactive case managers, and we are proud to affiliate ourselves and injured workers with Carolina Case Management.

Adjuster, Discovery Insurance Company

Rehab nursing the way it ought to be done

Dana, I thank you for helping B in spite of the difficulties. It has been more than 8 years since he was injured and he has been through a great deal. I am not sure he would still be alive but for his nurse’s advocacy on his behalf. I told him this morning that if I knew that I was going to be injured just as he was and I could pick my rehab nurse in advance, I would pick you. I meant it. Thanks for doing rehab nursing the way it ought to be done. I am sure that doing so many times places you in a cross fire between injured workers, their families, their attorneys, and adjusters. Your work is, I am sure, often long and frustrating. But know that you are doing meaningful work and helping people more than they know. I have seen you work with a number of injured workers and believe you always try to do your best to get the best care possible. I can’t say that about every nurse. So, I salute a true professional.

Plaintiff Attorney, The Harper Law Firm

Always willing to go above and beyond

Pam Teachey has been working with me for about 2 years on many of my files. She is by far my favorite rehab nurse to work with and is ALWAYS more than willing to go above and beyond to help out on files. She is more than willing to take any of our files at any time and make sure that everything runs smoothly and all treatment facilitated w/ providers/employees/carriers/attorney’s etc. I appreciate all of her hard work and would recommend Ms. Teachey along w/ Carolina Case Management to all of my insured’s.

Adjuster, BSI/SCA

Nice, Competent, Very Professional

Katie Schopp has been my CM – I feel very, very fortunate and blessed to have her assigned. She is incredibly nice and competent in what she does – very professional lady. I wanted to extend a thank you to you for having such a competent and kind lady on staff. Katie has been a breath of fresh air through this whole ordeal


Timely reporting and adherence to the Rehab Rules

As a claims professional of over 20 years, I’ve had the privilege to work with Carolina Case Management since its inception. The services they provide greatly assist me in managing my claims efficiently and cost effectively while preserving the integrity of the claims process for my clients and claimants. The specialists at Carolina Case Management exhibit the utmost professionalism with employers, patients, physicians and attorneys as they advocate for the finest medical care and vocational opportunities available. Timely reporting and adherence to the Rehab Rules are a priority. Their qualified and experienced specialists work diligently to promote an effective conclusion and outcome for all parties. I’m thankful for the long relationship I’ve had with Carolina Case Management and am appreciative of their ongoing commitment to provide quality and valued services to our clients.

Vice President of Claims, BSI/SCA