Testimonials
We are advocates for injured workers and experts at managing information and communication. Here's what the population we serve has to say about their experience with us.
"Discovery Insurance Company has been doing business with Carolina Case Management since their establishment in 1995. Throughout their growth the one thing that has remained constant is their superior service and ability to facilitate case resolution while satisfying both the injured worker and the insurer. They have amassed an impressive team of proactive case managers, and we are proud to affiliate ourselves and injured workers with Carolina Case Management."
"As a claims professional of over 20 years, I’ve had the privilege to work with Carolina Case Management since its inception. The services they provide greatly assist me in managing my claims efficiently and cost effectively while preserving the integrity of the claims process for my clients and claimants. The specialists at Carolina Case Management exhibit the utmost professionalism with employers, patients, physicians and attorneys as they advocate for the finest medical care and vocational opportunities available. Timely reporting and adherence to the Rehab Rules are a priority. Their qualified and experienced specialists work diligently to promote an effective conclusion and outcome for all parties. I’m thankful for the long relationship I’ve had with Carolina Case Management and am appreciative of their ongoing commitment to provide quality and valued services to our clients."
"I thank you for helping [the client] in spite of the difficulties. It has been more than 8 years since he was injured and he has been through a great deal. I am not sure he would still be alive but for his nurse’s advocacy on his behalf. I told him this morning that if I knew that I was going to be injured just as he was and I could pick my rehab nurse in advance, I would pick you. I meant it. Thanks for doing rehab nursing the way it ought to be done. I am sure that doing so many times places you in a cross fire between injured workers, their families, their attorneys, and adjusters. Your work is, I am sure, often long and frustrating. But know that you are doing meaningful work and helping people more than they know. I have seen you work with a number of injured workers and believe you always try to do your best to get the best care possible. I can’t say that about every nurse. So, I salute a true professional."
"We have already received feedback that [the clients] are indicating that you have been so much help to them, and they feel like you care about their treatment and how they are doing. They feel like you are there to advocate for them. This is a big deal, and we appreciate your care and concern for our folks."
"I always say I have the BEST nurses in the world with Carolina Case Management-- the work they do is the absolute best."
"As I sit and reflect on all the years you have walked alongside me as my caseworker and nurse, my heart is full of gratitude. Thank you for your unwavering service, your dedication, and the genuine care you have shown me time and time again. You were never just doing a job-- you were truly present. From the many phone calls just to check on me, to driving countless miles to appointments, you showed compassion, patience and commitment in ways that I will never forget."
"Thank you for all your work on this file. You were such a bright spot for the client and really helped her finally move along in her recovery. We hope to work with you again!"
