Susan graduated from Central Piedmont Community College in Charlotte, NC after working 7 years as a respiratory therapy technician. Her clinical expertise is in the field of critical care, cardiac/telemetry, pulmonary, Utilization Review and home health care. Susan started working in workers' compensation in December of 2000 as a supervisor for telephonic case managers and has been a field case manager for 20+ years. She became a certified case manager in 2002. She joined Carolina Case Management in 2022.
